1. Introduction

At Diaspora Servus, we understand the importance of safeguarding your personal and sensitive data. We are deeply committed to adhering to the highest standards set by Canadian privacy regulations, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy provides comprehensive details regarding the collection, use, and protection of your information.

2. Information We Collect:

• Personal Data: Such as but not limited to your name, date of birth, nationality, marital status, and passport details.

• Contact Data: Email address, phone number, residential address, and other related data.

• Immigration-Related Data: Employment history, education credentials, financial records, medical history, and family details.

• Website Interaction: Analytics, cookies, and usage details when you interact with our online platform.

3. Purpose of Collection:

• Service Provision: To offer tailored immigration consultancy services.

• Communication: Notify you about updates, process queries, and provide assistance.

• Legal & Compliance: Abide by legal obligations and ensure truthful application processes.

4. Data Sharing & Disclosure:

• Authorized Entities: Information may be shared with Canadian immigration officials or relevant bodies strictly for processing purposes.

• Consent-Based Sharing: Any other third-party sharing will only be initiated after obtaining your explicit consent.

5. Security Measures:

Your data's safety is paramount. We employ state-of-the-art encryption techniques, secure servers, and rigorous access controls to prevent unauthorized access, modification, or breach.

6. Cookie Usage:

Cookies might be used on our platform for enhanced functionality, user experience improvement, and analytics. You can opt to decline or manage these cookies through your browser settings.

7. Your Rights & Control (Under PIPEDA):

• Access & Modification: You can request access to your data and ask for corrections.

• Deletion: Where applicable, you can ask for your data to be deleted.

• Consent Withdrawal: You can revoke consent for data processing at any time.

8. External Links

While we may link to other credible websites, our Privacy Policy doesn't extend to their practices. Always review external site policies before providing any data.

9. Policy Updates

We regularly review and, if appropriate, update our privacy policy. Any changes will be communicated promptly.

10. Data Retention

Data is held for the duration essential to fulfill our services and as mandated by Canadian regulations, after which it's securely destroyed.

11. Feedback & Queries

Should you have concerns or wish to provide feedback, please reach out to us at info@diasporaservus.ca .